Help and Troubleshooting
SlickEdit Community Forum
The SlickEdit Community Forum is a great way to interact with other SlickEdit users. Everyone from seasoned to trial users are welcome to ask questions and seek advice. No Support and Maintenance Agreement is required to use the SlickEdit Community Forum. Come check it out!
Bugs and programming go hand-in-hand, and we know this. In between minor releases (ie: v15.0.0 -> v15.0.1), the SlickEdit Development Team is hard at work implementing new features, but they are also able to fix many defects in the currently shipped version via SlickEdit Hotfixes. Hotfixes are in .zip format and do not need to be extracted before installing. Visit the SlickEdit Hotfix page for more information.
SlickEdit contains an extensive User Guide and Help system, available in the product by selecting Help > Contents or by pressing F1 on most screens. Many issues can be addressed by reading the appropriate section of the manual. A comprehensive search capability and index are also provided to help you find the right section. Documentation is available online at Documentation Page.
SlickEdit macros are a great way to further customize SlickEdit to meet your needs. Please visit the Slick-C Macro Programming thread on our Community Forums for assistance. Additional Slick-C help can be found in the SlickCMacroBestPractices.pdf file located in the SlickEdit_Install\docs directory. Also take a look at the SlickEdit User Macros section where you may find existing macros that you can download, load, and use! Please note that these macros are created by other SlickEdit users like yourself, and are not supported by SlickEdit.
Your SlickEdit license file can be accessed and downloaded from your Registered Products page when logged in to your SlickEdit.com web account. Simply click on the "Registered Products" link, and then click on the "License Download" icon for the product whose license file you would like to download. If you need to generate a concurrent license file please visit the License Request page.
Once you have registered your SlickEdit Product (Serial number) the latest version of SlickEdit can always be found in your Registered Products page which is visible after logging in to your SlickEdit.com web account. Simply click on "Registered Products" on the right side of the screen, and then click on the "Product Download" icon. A list of your currently registered licenses will be listed, as well as its corresponding serial number, Download Link, and License Information. Please visit the Upgrade page for more information.
SlickEdit offers a Concurrent license model which uses the FLEXnet License Publisher to manage your SlickEdit licenses. Assistance for setting up the FLEXnet license server can be found on our FLEXnet Help Page. For information on how to "BORROW" or "Checkout" a SlickEdit Concurrent license from your license server please visit the "Borrowing a SlickEdit Concurrent License" page.
The SlickEdit Frequently Asked Questions list can be found on our FAQ Page.