What information do we collect?
Usage-related information is collected from you automatically on our server log files in the form of IP addresses, browser software, date and time of site access and pages that you visit. A "cookie" is a small file that your browser places on your hard drive as you use our site. We use both session ID cookies and persistent cookies. Session ID cookies terminate when you close your browser, while persistent cookies are stored on your hard drive for a limited period of time and must be removed by you. Our cookies do not collect personally identifiable information. We use this information primarily to monitor the usage patterns of our site and to aid in site security. You may choose to have your browser notify you each time a cookie is being sent to you or you may choose to set your browser to turn off cookie placement.
Personally identifiable information is collected voluntarily when you actively purchase a product through our web store, register a product, request a trial download of our product or submit a feature request. Information collected in this manner may include: name, e-mail address, billing address, shipping address, phone number and credit card information.
How do we use the information we collect?
Information that is automatically collected is used primarily to monitor the usage patterns of our site and to aid in site security. Personally identifiable information may be used in the following ways:
- To fulfill any order you place through our web site including communication with you about your order.
- To provide you with prompt and effective customer service.
- To analyze user trends and interests for the purposes of improving our web site and product offerings.
- To send you promotional messages, product announcements or other communications that we feel may be of interest to you. You have the ability to "opt out" of receiving this information by visiting customer.slickedit.com/unsubscribe.
- To maintain and support our web site.
During the purchase process, the information you provide through our web store is secured using Secure Sockets Layer (SSL) encryption technology. Your data is stored on a restricted-access server. Credit card numbers are only used to process a purchase transaction and for no other reason. Upon completion of a purchase transaction, these credit card numbers are deleted from our server. We use reasonable care to protect the information that you transmit to us once it reaches our systems, however, the Internet is not a totally secure environment and as such you transmit information at your own risk.
Other Information Regarding Your Privacy
This site contains links to other sites. If you follow these links, you should be aware that these other sites have their own privacy policies. We are not responsible for the privacy practices of such web sites. To become familiar with a site's practices and policies, please view their privacy statement when you visit the site.